Terms & Conditions
Last updated: September 2026
1. Overview
These Terms & Conditions ("Terms") govern the purchase and use of digital products ("Products") offered by OanaTravels ("we", "us", "our") through our website oanatravels.com ("Website"). By purchasing any Product from us, you ("Customer", "you") agree to be bound by these Terms.
2. Products
All Products sold on this Website are digital goods, including but not limited to:
- Digital city maps (downloadable files)
- Digital travel guides (downloadable files)
- Country packs (bundled maps + guide)
Products are delivered electronically via email. No physical items are shipped.
3. Pricing & Payment
All prices are displayed in Euros (EUR). Payment is processed through third-party providers (PayPal or Revolut). We do not store your payment card details on our servers.
4. Delivery
After successful payment confirmation, your digital Products will be delivered to the email address you provided at checkout. Delivery is typically instant but may take up to 24 hours in rare cases. It is your responsibility to provide a valid email address and check your spam folder if you do not receive your order.
5. No Refunds
Due to the digital nature of our Products, all sales are final. We do not offer refunds, exchanges, or cancellations once a Product has been delivered to your email address. If you experience any issues with your order, please contact us at [email protected] and we will do our best to resolve the problem.
6. License & Usage
Upon purchase, you are granted a non-exclusive, non-transferable, personal license to use the Product. You may:
- Download and store the Product on your personal devices
- Print the Product for your own personal use
You may not:
- Redistribute, resell, or share the Product with others
- Use the Product for any commercial purpose without written permission
- Modify the Product and claim it as your own work
7. Intellectual Property
All Products and content on this Website, including maps, graphics, text, and design, are the intellectual property of OanaTravels and are protected by copyright laws. Unauthorized reproduction or distribution is prohibited.
8. Limitation of Liability
OanaTravels shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our Products. Our total liability shall not exceed the amount paid for the Product in question.
9. Accuracy of Information
While we strive to provide accurate and up-to-date information in our maps and guides, travel information can change. We recommend verifying details (opening hours, prices, directions) before your trip. We are not responsible for any inconvenience caused by outdated information.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the Website after changes constitutes acceptance of the new Terms.
11. Contact
If you have any questions about these Terms, please contact us at [email protected].